Interactive Hotel TV Solutions | Peak Hospitality Technology 4.0

Break the limits of a regular television - Transform the living room screen into a 24/7 guest service center.

Interactive TV: A Revolution in In-Room Communication

In the digital era, guests always desire convenience and speed. Interactive TV is the perfect answer to the problem of optimizing the stay experience. Unlike traditional television which only provides one-way information flow, Velra's system allows continuous two-way data exchange between guests and hotel operational departments.

Instead of having to pick up the phone to call the front desk for the smallest needs, guests can now perform every action with just a few button presses on the TV remote. This not only satisfies guests but also helps the hotel operate more smoothly and professionally.

Simple Interaction Process for Guests

We design the interface according to minimalist UI/UX standards, helping all ages use it easily.

1

Access Service Directory

Guests select "Hotel Services" or "Restaurants" right on the TV home page to view menus and available amenities.

2

Select & Submit Request

Guests choose dishes, the number of extra towels needed, or book a Spa appointment and press "Confirm" right on the screen.

3

Instant Request Processing

Request information with the room number is sent directly to the relevant department's software (Kitchen, Housekeeping) for processing.

4

Status Feedback

The TV will display progress notifications (e.g., "Your meal is being prepared") so guests can wait with total peace of mind.

Outstanding Interactive Features

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Digital Room Service

Electronic menu with intuitive images, supporting 24/7 ordering and automatic billing to the room invoice.

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Feedback & Reviews

Allows guests to send immediate reviews about room quality or service, helping the hotel handle incidents promptly.

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Personalized Notifications

Send personalized greetings, meeting notifications, or distinct promotions to each room.

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Bill View

Guests can check the list of incurred expenses at any time, ensuring transparency and shortening check-out time.

Real Benefits for Investors

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Increase Cross-Selling Revenue

Stimulate guest demand for services through advertising banners appearing at the right time on the TV.

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Reduce Pressure on Staff

Significantly reduce the number of calls to the front desk, helping staff focus on more important professional tasks.

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Save Printing Costs

No longer need bulky paper Directories or Menus, easily update new information in just seconds.

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Build a Modern Image

Raise the standard of the hotel in the eyes of travelers and international star rating agencies.

Optimize Experience with Velra Technology

Our interactive TV system is not just standalone software. It is deeply integrated with leading PMS management systems, ensuring data is always circulated accurately and securely. With Velra, we turn every TV screen into a brand ambassador, providing the most dedicated care to every guest.

Start the digital transformation journey for your hotel with professional interactive TV solutions from our team of experts.

Velra Solution Ecosystem

Velra provides comprehensive technology solutions helping your hotel lead the digital transformation trend.

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IPTV Solutions

Premium interactive TV systems, PMS-integrated and branded to your hotel.

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POS Systems

Professional restaurant & F&B management with real-time payment synchronization.

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Digital Signage

Smart advertising displays for internal communication and upsell revenue growth.

Ready to Elevate Your Hotel?

Contact our experts for a detailed consultation on the best solution for your scale.

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Frequently Asked Questions

Do guests need to install any apps on their phones to interact?

No need. All interactive features are performed directly on the TV interface via the provided remote control.

Can the hotel change the menu content on the TV themselves?

Absolutely. We provide a very simple Admin management interface for the Marketing or F&B departments to update images and service prices themselves.