Informations
Sophisticated hotel amenities and curated local guides showcased in unparalleled high resolution
INFORMATIONS
Comprehensive IPTV Ecosystem
Velra orchestrates a comprehensive IPTV ecosystem, from robust digital infrastructure to bespoke user interfaces and guest journeys. With multiple elite technology tiers, Velra offers bespoke configurations ranging from fully tailored platforms to agile casting-only solutions.
- Custom UI/UX reflecting your hotel brand
- Ultra-HD content delivery over existing networks
- Full PMS and POS integration
LIVE TV & CHANNELS
Live TV & Channel Operations
Keep live TV stable and easy to operate. Velra supports organized channel packs, EPG management, fast edits, and predictable performance—so your team can update lineups quickly without disrupting guest experience.
- EPG, channel grouping, and regional packages
- Fast channel edits with operational safety
- Built to maintain stable playback and uptime
ROOM & UTILITY SERVICES
Book internal services quickly right on the TV screen
Velra Solutions provides the ability to digitize the entire internal service, transforming the TV into a universal communication portal between the customer and the operating departments. This solution helps hotels increase service efficiency and create a modern imprint.
- Diverse Services Menu: Displays detailed categories ranging from laundry and restaurant reservations to gym/spa information
- Visuals: Describe the service using high-quality images to stimulate customer demand
- Process Optimization: Automate requests, reduce the workload for reception staff, and minimize manual errors
ON-DEMAND ENTERTAINMENT
Cinema-standard movie store, personalizing the entertainment experience in the room
This solution brings a premium cinematic experience right into your room with a rich multimedia content library. The system is optimized to run smoothly on the hotel's existing network infrastructure.
- Ultra-HD Quality: Supports streaming movies in high-definition Cinema standard, ensuring sharp images
- Smart Categorization: Movies are organized by genre, language, and age, making it easy for guests to search
- Personalization: The viewing history saving feature allows guests to continue enjoying their favorite content anytime
INTEGRATED APPLICATIONS
Integrates YouTube, Netflix, and streaming from personal devices
Expand your entertainment possibilities to the limit by integrating popular apps and the latest streaming technologies.
- Popular Apps: Fully supports leading entertainment platforms such as YouTube, Netflix, and Spotify
- Casting Technology: Allows secure and private streaming of personal content from your phone to a large TV screen
- Smart Control: Connect and control lights, curtains, and room temperature (Smart Room) via the IPTV interface
CONCIERGE SERVICES
A butler-assistant on TV, instant operation
Velra's Concierge solution transforms the TV into a smart information hub right in the room, providing comprehensive amenities for your stay. Real-time data keeps guests in control of their plans: exchange rates, weather, flight status, world time; it also supports local exploration (nearby attractions, news, transportation) and enhances safety with an emergency directory.
REVIEWS & FEEDBACK
Gather direct feedback from guests to improve service quality and brand reputation
Measuring customer satisfaction directly helps hotels continuously improve service quality.
- Quick Surveys: Customers can easily rate services via emojis or a rating system right before check-out
- CMS Reporting: Feedback data is synchronized to a central management system for real-time monitoring
- Improving Reputation: Promptly handling on-site complaints minimizes the risk of negative reviews on OTA platforms
WEB-APPLICATIONS
Seamless Digital Layer
Velra's application platform creates a seamless digital layer in the guest journey, providing intuitive access to services, information, and entertainment through a unified, branded interface.
Designed for the hospitality environment, this platform enhances guest engagement while perfectly aligning with your property's operational workflow.
BUSINESS BENEFITS
Why does a Professional Hotel IPTV Solution increase revenue?
Investing in a professional hotel IPTV system is not just a technology upgrade; it's a core business strategy. Velra's interactive TV solutions help significantly boost room revenue, elevate brand value, and optimize ADR (Average Daily Rate) through strategic digital communication, creating a lasting impression on luxury international guests.
By integrating Room Service menus, Spa bookings, and local tours directly on the TV screen, hotels can significantly boost service engagement and ancillary revenue. Guests find it easier to make purchase decisions when 4K visuals are vivid and ordering is just a click away on the remote.
Furthermore, Velra's digital guest directory and hospitality solutions reduce operational costs by eliminating printed materials, reducing the workload for front desk staff through automation, and helping maximize RevPAR through intelligent upselling.
FREQUENTLY ASKED QUESTIONS
What value does a 5-star hotel IPTV system provide?
5-star hotel IPTV projects require absolute personalization. Velra enables guest name greetings, high-end service integration, and cinema-standard entertainment (VOD HD), meeting the highest expectations of luxury travelers worldwide.
How does interactive TV enhance the guest experience?
The TV interface is designed to be perfectly consistent with the hotel's brand identity. All introductory videos, service information, and welcome messages are presented professionally, creating a strong impression of modernity and luxury as soon as the guest enters the room.
Does Velra's IPTV system support international languages?
Yes, our hotel IPTV system fully supports English, Vietnamese, Chinese, Korean, and many other languages, ensuring the most professional service for international tourists from around the globe.